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    如果旅人取消訂單,我的收款會如何處理?

    If a guest cancels (either before or during a trip), they’re automatically refunded according to your cancellation policy, unless the cancellation qualifies for an additional refund under the Guest Refund Policy or because of a documented extenuating circumstance.

    If the guest is owed a refund, the amount is deducted from your payout. To find your updated payout amount, go to your transaction history.

    If you’d like to offer a guest more money back, learn how to give an additional refund.

    你是否有得到需要的幫助?

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