輸入搜尋關鍵字後,系統會顯示相關建議。使用上下箭咀查看相關建議。使用輸入鍵選擇。如果所選內容為片語,系統會就該片語搜尋。如果建議是連結,瀏覽器將轉往該頁面。
教學
旅人

查看旅居主人的取消政策

Maybe you just need the peace of mind before booking, or perhaps you need to cancel right now. Here’s how to find the cancellation policy for your stay.

Find the cancelation policy before you book

You can find cancellation details on the listing page, and during the booking process—before you pay.

查看已確認訂單的取消政策

  1. 點撃旅程,然後選擇你想查看的訂單
  2. 訂單詳情部分,前往取消政策
  3. 點擊查看更多


Cancellation deadlines and refunds

The times and dates we display for cancellation policies are based on the local time zone of the listing. Cancellation deadlines for receiving refunds are measured from the check-in time for the listing in its local time zone, or 3:00 PM if no check-in time is specified.

If you want to know what your refund will be, start canceling your reservation and we’ll show you a detailed breakdown. Depending on the length of your stay, when you cancel, and the cancellation policy that applies to your reservation, you may get a partial refund if you cancel after check-in—learn more about different cancellation policies.

Learn more about how refunds work for cancellations. Remember that the amount refunded will never be more than the amount you have actually paid at the time you cancel—learn more about refund amounts.

Extenuating circumstances

Did an emergency or natural disaster disrupt your reservation? You may be eligible for a refund due to extenuating circumstances. If you need to cancel because of the COVID-19 pandemic, learn about your options.

Issues while you're on a trip

If you encounter issues when you arrive at your listing that the Host cannot resolve quickly, you may be protected under our Rebooking and Refund Policy.

Cancellation policies for Hosts

If you are a Host or want to learn more about what cancellation policies are available, please refer to cancellation policies for your listing.

這篇文章對你有幫助嗎?

相關文章

  • 旅人

    取消住宿訂單

    你可前往旅程頁面取消或更改訂單。
  • 旅居主人

    旅居的取消政策

    你可以根據自己和旅居的具體情況選擇合適的取消政策。你可以選用彈性、中等、較嚴或嚴格取消政策。
  • 旅人

    查詢退款金額

    退款金額視乎訂單的取消政策和取消日期而定。
取得訂單、帳戶等方面的協助。
登入或登記