You were all set to travel and now something’s come up. Find out how to cancel your stay or experience. And please note that your refund is subject to the Host’s cancellation policy, and the guest refund policy.
Your refund amount may also be affected by:
- Cleaning fees: Always refunded if you cancel before check-in.
- Airbnb service fees: Service fees are refunded if you cancel during the free cancellation period for your reservation. However, if the canceled reservation overlaps with another of your reservations or if you’ve already received 3 service fee refunds in the last 12 months, it won’t be refunded.
- On-site property fees: If a hotel or other professional Host collects property fees on-site, any refund of those fees is at the discretion of the Host.
Need more help?
Refunds in India
Are you traveling in India? Please check out additional info about refunds in India.