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整套公寓

COZY COVENT GARDEN FLAT - CLOSE TO TEMPLE

COZY COVENT GARDEN FLAT - CLOSE TO TEMPLE

4位
1間臥室
2張床
1間浴室
4位
1間臥室
2張床
1間浴室
房源摘要
電梯這是此地區少數幾個提供此設備與服務的房源。

1 full bedroom, 1 sofa bed in the living room, 1 full bathroom, fully equipped kitchen, sleeps 4 guests

This apartment is located in a residential building with 7 other flats (numbers 111-118 on our profile), all located in the same building. The flats are are furnished and decorated in the same manner. Please inquire for more information if you are traveling with a large group and would like to reserve multiple apartments.

設備與服務

無線網路
廚房
有線電視
乾衣機
方便使用手提電腦的工作區
吹風機

床位安排

臥室1
1張大床
共用空間
1張沙發床

《房屋守則》

禁止吸煙
不適合寵物
不允許舉辦聚會和活動
入住時間是15:00後
10:00前退房

無障礙設施

電梯

11則評價

準確性
溝通難易度
乾淨程度
位置
入住
性價比
Lisa的用戶個人資料
Lisa
2018年3月
Pros: good location, friendly communication, clean apartment, good cost Con: We had no hot water or heating for the majority of our stay in the middle of winter, which meant sleeping in winter coats and no showers. Kind of ruined our entire trip when we were there for a busy wo…
Paul的用戶個人資料
來自Paul的回覆:
Dear Lisa, thank you very much for writing a review regarding your recent stay with us in London. While we are glad to know you enjoyed the great location and cleanliness of our flat, we are sorry you were disappointed with other aspects of your stay. We arranged for a technician to come for the hot water issue as soon as you reported it to us and had it fixed within 24 hours. We are sorry about the misunderstanding for the request for additional toilet paper, as it is not the technician who manges this. Typically there are extra rolls in the bathroom cabinet and we do apologize if this was not indicted to you. and we would be grateful to be given a second chance to host you in the future. You will, of course, benefit from a returning guest discount. If you wish to discuss more, please do not hesitate to reach out. We wish you all the best.
2018年3月
Hashem的用戶個人資料
Hashem
2017年9月
+ Pros: Location is really great, the apartment was very clean with sheets and towels available. - Cons: communication with the local site Manager: our reservation was in August and it was super warm at that time, he promised us with fans, and we never got them as he kept sayin…
Paul的用戶個人資料
來自Paul的回覆:
Dear Hashem, thank you for taking the time to submit a review. We are pleased to know you enjoyed the great location and cleanliness of the flat. We are truly sorry about the communication issue surrounding the delivery of the fans. Our provider was out of stock during the heat wave in August and we delivered new fans as soon as we could. We are glad to tell you the flat is not equipped with fans to keep cool in the summer. We hope you'll give us a second chance to host you in the future, perhaps during the fall or winter when the temperatures are a bit lower. All the best until then.
2017年9月
Harshita的用戶個人資料
Harshita
2017年8月
Beautiful location, spacious apartment, great quality, clean flat. Very accessible by transit and close to all major attractions. Comfortable for 4 people. The host could have been more responsive as many of our messages were unanswered. Additionally, we had to buy our own toile…
Paul的用戶個人資料
來自Paul的回覆:
Dear Harshita, thank you for taking the time to submit a review in regards to your recent stay with us in London. We are happy to know you enjoyed the great location in London. We are sorry you felt we were not communicative enough. After your booking was confirmed, we sent you a message with the phone number to use for any questions or concerns before or during your stay. . If for some reason we seem unapproachable, we apologize, as when something is missing in the apartment, we can usually fix it with a quick phone call or email so you can keep enjoying your time in the city. We hope you will give us another opportunity to welcome you again in the future. Best wishes until then.
2017年8月
Liisa的用戶個人資料
Liisa
2017年8月
We really enjoyed the whole stay. Appartment was perfect, clean, spacious, equipped, perfect location. Overall really successful trip!! 😊
Paul的用戶個人資料
來自Paul的回覆:
Thanks for the nice review, Liisa. We are glad you enjoyed the location and apartment. We appreciate you recommending us to friends and family and look forward to welcoming you back again one day so we can provide you with special rates for returning guests. Until next time!
2017年8月
Mark的用戶個人資料
Mark
2017年5月
Good flat clean and I would use it again ?
Paul的用戶個人資料
來自Paul的回覆:
We are glad you enjoyed the central location of the flat as well as its amenities and cleanliness. We appreciate you recommending us to family and friends and look forward to hosting you again in the near future (you'll receive a special discount for your second visit). All the best until then, Mark!
2017年5月
Samantha的用戶個人資料
Samantha
2017年3月
The place was very clean and had everything that I need. Would definitely book this place again when I visit London.
Paul的用戶個人資料
來自Paul的回覆:
We are glad you enjoyed the central location of the flat as well as its cleanliness. We would appreciate you recommending us to family and friends and look forward to hosting you again in the near future (you'll receive a special discount for your second visit ;)). All the best until next time, Samantha!
2017年3月
Luc的用戶個人資料
Luc
2017年2月
Keep in mind when booking this place that it is run by a company rather than an owner. They are completely inflexible with regards to check-in time, check-out, giving a second set of keys, or keeping luggage before check-in time. Would prefer to deal directly with an owner. We co…
Paul的用戶個人資料
來自Paul的回覆:
Dear Luc, thank you very much for taking the time to submit your feedback regarding your recent stay with us in London. As noted on the listing, and in all of our correspondence with you, we cannot guarantee check-in appointments before 3PM as we require time to clean and prepare the flat for arrival after the previous guests depart in the morning. We kindly ask guests to give us their estimated time of arrival in advance so that we can make sure someone is waiting at the flat for you when you arrive as there is no reception in the building. We are sorry if this was not clear to you from the listing nor in our communication with you before and after you reserved. We hope that you enjoyed the great location of the flat as well as the amenities. Now that you know our check-in and luggage storage policies, perhaps we can have a better understanding between each other should you choose to reserve with us again one day. Do not hesitate to reach out as you will receive a special discount. Best wishes until then.
2017年2月

房東:Paul

倫敦, 英國於2011年10月加入成為會員
Paul的用戶個人資料
1642則評價
1則推薦
已驗證
Hello! My name is Paul, I work in financial markets however I also enjoy all things creative! I take great pleasure in being able to share the wonders and hidden treasures of Paris and London with you. Please always message me to confirm availability before you make a reserva…
語言: English、Español、Français、中文
回覆率: 97%
回覆時間: 1天內
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