略過以前往內容
New reclining couch in living roomDining room to kitchen
整套連棟房屋

Top floor views. Dog friendly!

Jennifer

Top floor views. Dog friendly!

8位
3間臥室
5張床
3間浴室
8位
3間臥室
5張床
3間浴室
房源摘要
一塵不染近期有6位房客曾誇讚這個房源一塵不染。
自助入住使用密碼鑰匙盒輕鬆自助入住。

Top Floor - views! Professionally decorated. My place is good for couples, business travelers, families (with kids), and big groups. In Wintergreen Resort.

設備與服務

空調設備
有線電視
乾衣機
生活必需品
室內壁爐
暖氣

床位安排

臥室1
1張大床
臥室2
2張單人床
臥室3
2張大床

《房屋守則》

禁止吸煙
不允許舉辦聚會和活動
入住時間為16:00 - 00:00
11:00前退房
自助入住方式:密碼鑰匙盒

可訂狀態

27則評價

準確性
溝通難易度
乾淨程度
位置
入住
性價比
Mary的用戶個人資料
Mary
2018年6月
A comfortable, well equipped condo that’s roomy and has everything you need. Great location for A.T. Hikers.
Amy的用戶個人資料
Amy
2018年5月
Good location! Good amenities! My family had a wonderful time to stay at this place; will definitely come back again !
Sally的用戶個人資料
Sally
2018年4月
This unit was a bit of a disappointment for our girls getaway. The pictures have not been updated. There was no pellet grill, there is no coffee table/ottomans as the furniture in the living room pictures are not the same furniture. We found many small items had been overlooked. …
Jennifer的用戶個人資料
來自Jennifer的回覆:
I’m sorry you stay was disappointing. We offered to have Wintergreen Resort Services repair the loose toilet stopper, replace the lightbulb that was out, and to send our property manager (who is also our cleaning lady) to address the issues immediately but understand you declined. We strive to make the experience excellent for everyone and would be happy to offer an even greater discount (than the $125 a night we provided) if you would like to return. Addressing the specific concerns: - Pictures not updated. Thank you for that reminder. We had removed the description of the electric grill but it was still in one of the pictures. Unfortunately a guest’s dog chewed through the cord last month. As to the furniture, based on prior guest feedback that the couch with the ottoman wasn’t very comfortable, we just bought a new huge reclining couch. As three large sections of the couch recline, and because there are cup holders, there was no need for the old couch ottoman. The couch was delivered earlier this month and we had not updated the photo to show the upgraded furniture. We just did so this week. - Cleaning. Our property manager also cleans our unit (she worked at Wintergreen Resort cleaning for years and cleans many homes and condos on the mountain). She personally cleaned before your arrival and has always been excellent. I’ve spoken with her and she said she cleaned mopped as she always does receiving high ratings for all of her units (including ours) for years. We did find the one light bulb that had burned out and replaced it. - The lockbox did not fall apart. When you enter the number and push “open” the front comes off. You follow the same procedures to close it. We appreciate you telling us you left the unit open after your departure so immediately visited and confirmed it is working properly. Nevertheless, you are the second guests in the last couple of years who was not familiar with the type of lockbox and had trouble. We have asked Resort Services to install one they’ve found all folks can easily operate. - Upstairs toilet stopper slow leaking. That is very frustrating. My sincere apologies. The last guest mentioned the stopper was sticking so we had maintenance out to replace it that week you arrived. I went to the condo after your departure, confirmed it was still sticking at times (annoyingly requiring wiggling the toilet handle to get it to stop) and just put in another work order. - As to nothing being open, there is a lot to do outdoors at Wintergreen and many nearby restaurants, wineries etc references in our guest book that are open. Monday and Tuesday rates are incredibly low (less than a hotel room for a 3/3 condo) because it is certainly quieter on those days. - Sorry again. I am glad our property manager was responsive as always, am disappointed you didn’t allow us to remedy the toilet noise, change the light bulb, and remedy any other issues immediately. However, I agree that there should be no issues when on a vacation. Please do reach out if there is anything else we can do to make it right.
2018年4月
Chris的用戶個人資料
Chris
2018年4月
Kimberly was very responsive, and the condo was very clean and comfortable - great space. Will stay again when we return to Wintergreen.
Kim的用戶個人資料
Kim
2018年4月
We had a wonderful stay at this property. We hope to be back soon!
Jennifer的用戶個人資料
來自Jennifer的回覆:
We look forward to having you back!
2018年4月
Montana的用戶個人資料
Montana
2018年3月
The place was great. Wintergreen was beautiful and the condo very clean. Owners were very responsive to any questions and made great suggestions for local activities. We will definitely be back
Jennifer的用戶個人資料
來自Jennifer的回覆:
It was a pleasure hosting you!
2018年3月
Rebecca的用戶個人資料
Rebecca
2018年3月
Great location and easy to work with!
Jennifer的用戶個人資料
來自Jennifer的回覆:
Thank you Rebecca!
2018年3月

房東:Jennifer

Fairfax Station, 弗吉尼亞州, 美國於2011年10月加入成為會員
Jennifer的用戶個人資料
31則評價
已驗證
Air Force employee and outdoor enthusiast with 2 elementary age kids and husband. My first time in Wintergreen was summer 2016 when I ran a Spartan there and immediately fell in love. I'm from Seattle and my husband is from Colorado and the place reminded us of both! Decided t…
語言: English
回覆率: 100%
回覆時間: 幾小時內
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房源介紹
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這是Jennifer的房源
Jennifer
Kimberly幫忙處理出租事宜。
Kimberly

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入住

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