2 bedrooms, 2 full bathrooms, 1 fully equipped kitchen, 1 living and dining area, sleeps 5 guests
Very nice flat, and very well located. The only thing, but which is probably due to the bad luck, is that the hot water did not work well during our stay even after than a technician came for 1 hour to fix it (which is annoying for a £200/night flat)
Dear Sylvain, thank you for taking theme to write a review. We are glad to know you enjoyed the great location of our flat. We are truly sorry that the hot water stopped working in one bathroom. We sent a technician to fix it as soon as you reported the issue to us, but he required an additional part that had to be special-ordered before we could repair it. We hope it did not cause too much of an inconvenience to you as the other bathroom remained functional. We do hope you'll be in touch for a future visit, we'd be glad to host you again and give you a special rate on your next stay.
Communication with host and location are fabulous, definitely 5 stars for that. It is surrounded by shops, cafes, stores and very close to all the major attractions. However, apartment appears much smaller and not as clean/new as pictured in the photos.
Dear Karolina, thanks a lot for submitting a review. We are glad to know you found the location and communication to be a 5-start experience and hope you were able to do everything on your bucket list while in London. We are sorry if you felt the flat seemed more spacious or newer in the photos, as the photos were done by a professional photographer recommended to us by Airbnb. We do hope you will be in touch for your next trip to London as we have many flats to offer and there is surely one which meets your expectations in terms of location, size and amenities. You will benefit from a returning guest discount should you choose to reserve with us again. Best wishes until then!
Excellent location convenient to everything including tourist attractions, restaurants, and transportation. Superb check-in process; The host was very accommodating of our late arrival and even helped us carry our luggage up to the fourth floor. The fourth floor location meant th…
Hi Fiona, thank you very much for your nice comments. We are glad you and your family were able to enjoy a nice stay in our flat and that the location worked out so well for you. There are stairs but we are always happy to assit you with the luggage and it does help ensure a peaceful stay as you mentioned. Please come back and visit again soon, you are always welcome.
La casa está bien, muy nueva, y la ubicación es fantástica. Lo único que la vivienda no es de un particular sino de una empresa que se dedica a gestionar alquileres y te cobran si llegas más tarde de las 19h. Por lo demás todo bien, y recomendable.
Dear Jonathan, thank you for your review. We are glad to know you enjoyed the great central location in London. The late check in fee of 30€ only applies to check-ins after 19h00. Sometimes we have check-ins as late as midnight and it's difficult for us to maintain staff willing to do this. Therefore, it's not uncommon, at least in London, to ask for a fee to compensate our staff for this inconvenience. We are sorry if you missed this information as it is clearly indicated on the listing. We hope that this has not marred your overall impression of us and we would be grateful to be given another opportunity to host you and your family in the future as well as give you a discount.
Hello! My name is Paul, I work in financial markets however I also enjoy all things creative! I take great pleasure in being able to share the wonders and hidden treasures of Paris and London with you. Please always message me to confirm availability before you make a reserva…