A very bright studio apartment with an open balcony. Tastefully decorated and includes kettle, toaster, fridge/freezer , microwave. Wifi and AC.
Located right in the centre of the city and just 7 minute walk away from the Main Bus station.
EL apartamento esta descuidado y con zonas sucias cuando llegamos, la persona que nos recibió no nos explicó nada del apartamento (como funcionaban las cosas etc...), toallas sucias, terraza sucia; telaranas en la parte baja de la ducha, mamparas de la ducha sucias... y aire acon…
We regret to note your very negative review. On check in, our staff carried your suitcase for you showed you into the apartment and gave you information regarding lights, Ac, which was working upon your arrival, Wifi details and other information. You then reported Ac not working and although you said you fixed, we still sent our maintenance man to check it. While he was there he also checked the bathroom as requested. He would have knocked on your door and waited for you to open. We do not like to inconvenience our guests so instead of asking you to wait for the maintenance man, we made sure you were free to enjoy your time. Our team are trusted employees who have been working with us for considerable time . Insinuating that he might have stolen from you is very distressing to hear. If there were any other issues , 1 small stain on towel or laundry, we would have gladly replaced it. The whole property was restored just a year ago and general maintenance is on going as necessary. There are certain building regulations which prevent us from having plugs in the bathroom. We take our cleaning seriously and our staff are supervised and checked constantly. You only made your complaints on the eve of your leaving asking for compensation ?!!! Other guests ' reviews about this property also are a good indication of how well we respond to our guests' requests and the good value offered.