completely refurbished apartment on the ground floor of a building that has just recently been renovated, but with an entrance of its own.
入住時間為15:00 - 20:00
ATENCIÓN! NO ALQUILAR ESTE APARTAMENTO. A parte de estar gestionado por una agencia y no por un particular, el estado no es el que veis en las fotos. Tuvimos muchos problemas. Los desagües del baño están estropeados. el agua del water sale por la ducha (orina y heces) y tardaron …
Dear Enric, we're a little bit annoyed reading your review. All our guests before you never complained about the incompetence or bad mood of our staff. We always try to do all our best to assist our guests. The apartment you reserved is located on the ground floor and in Venice (town on the water) is normal to have a bit of humidity! As far as the problem with the pipes and shower is concerned, you notified it the day after your arrival and a guy of our maintenance staff went into the apartment, trying to solve it, unfortunately without a sufficient result. So the morning after a plumber technician was called and solved the issue. We know that it was an unpleasant situation but sometimes these things happen and for that reason we're in contact with Airbnb to give you a partial refund (maybe 50% of your stay)... Regards, Sabrina