We really liked Mark and Monique, and communication was excellent. The location is excellent. However, the carpet in our room wasn't vacuumed well, and the laminate was dirty. There was a big, half dead plant in the room. Monique said that they only use the upstairs bathroom to shower, and that clearly was not the case. We were disappointed about the bathroom situation, and that it had to been described differently.
The only light in the room was from the ceiling, which didn't feel homey at all, although Monique kindly provided a tiny lamp when we asked later. Also, when they were on the Wi-Fi, it often did not work for us. So overall, we were pretty disappointed, although the location was awesome and Mark and Monique were very nice.