first of all I'm very sorry to hear about your bad experience. I wish you would have told me immediately so I could help you out with everything. I would have loved to give you a discount on your whole booking and find a solution to all of your problems. I was very disappointed that you lied to me about the reasons of your cancelation first so I didn't have any chance to figure anything out.
Also I wish you would have looked at my pictures and read the description properly so you would have known that there is no closet available as I need to store my personal belongings when I'm out of town.
I hired a cleaning team that I trust for years so I can definitely say that the apartment was absolutely clean. The sponges in the kitchen and the bathroom were not dirty but only used once to clean the apartment and were available for you to be used if needed (I got the confirmation from my cleaning team on that).
I know that my other guests have always been extremely happy to use my sauces for cooking (such as mustard, honey, hot sauce, etc.) that you can find in the fridge. I'm sorry to hear that it bothered you and that you call those few products "leftover food".
Unfortunately, I have to tell you that the bed mattress, pillows and linens are very expensive and the highest quality you can get on the market. I always get tons of compliments for my comfortable bed.
I'm incredibly sad to tell you that you got me in a very tough situation because my apartment is very popular and I had to cancel on three other guests for the whole month because of your booking. I hired my cleaning team and people to organize the check-in for you but you were late. I had tons of extra costs so I requested my deposit to cover those. If you don't understand that - it's fine.
I think it might be best for you to focus on hotel rooms in the future so you won't be disappointed by the fact that AirBnB is about having guests in a HOME where someone is actually LIVING.
All the best for you,