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Windsor Park Rancho Casa-Forget the Hotel!

Windsor Park Rancho Casa-Forget the Hotel!

2位
1間臥室
1張床
2間浴室
2位
1間臥室
1張床
2間浴室

great remodeled home!

設備與服務

廚房
無線網路
免費泊車
熨斗
乾衣機
衣架

《房屋守則》

禁止吸煙
不允許舉辦聚會和活動
入住時間是15:00後
自助入住方式:密碼鑰匙盒

3則評價

準確性
溝通難易度
乾淨程度
位置
入住
性價比
Sarah的用戶個人資料
Sarah
2018年4月
Home is clean and nice, check in was easy. I decided to cancel my reservation early due to an issue (no hot water) - especially frustrating as I'm in town for work (working 75+ hours per week), so just wanted the home to shower, sleep and relax. Robert fixed the issue (pilot…
Robert的用戶個人資料
來自Robert的回覆:
Ok, here is the deal with this reservation. Sarah contacted me on a friday wanting to get in early before our 3 pm check in. I rushed over and cleaned the place instead of waiting for housekeeping so she could get checked in before leaving to Houston. I thought she had checked in and everything was ok. A few days later I received a cancellation and immediately messaged her and she said there was no hot water. I rushed over and made sure the pilot light was going (brand new hot water heater) and messaged her back. She never reached out to me one time. I have 9 listings and have mostly 5 star ratings. Read for yourself. I never threatened her, she is trying to wreck my business and it is not going to happen. I have a strict refund policy and some how some way it was changed to flexible. I had turned away other stays and am stilled owed over $1200 from Airbnb because of Sarah. Its been a disaster. I am out a lot of money and she could care less and simply wants to have to last word. This guest should not be trusted. I have hundreds of positive reviews, please read them. Thank you.
2018年4月

Dianne的用戶個人資料
Dianne
2018年3月
Comfortable stylish home. Robert was very responsive for any questions.

Lance的用戶個人資料
Lance
2018年3月
Great place to stay! Was not far from the store and was located in a quiet neighborhood. Place was very clean and the fireplace and TV were a very nice touch. Robert was very quick to respond to messages and made sure we had everything we needed. Would stay here again.

該房東的其他房源收到了363則評價。

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房東:Robert

奧斯丁, 德克薩斯州, 美國於三月 2011加入成為會員
Robert的用戶個人資料
368則評價
3則推薦
已驗證
adventurous soul with an appetite for life and the outdoors. laid back and down to earth. live for music and travel.
Robert支持生活工資保證
清潔我房源的人員能獲得足以支付生活開銷的薪水。 了解詳情
回覆率: 95%
回覆時間: 1小時內
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街區

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入住

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