略過以前往內容
Poseidon pool suite with private entrance to Villa Kallergi/AthenaPoseidon private entrance through this cobblestone picturesque village alley.
整棟別墅

Villa Kallergi - Athena, 10+ guests

Dimitrios的用戶個人資料
Dimitrios

Villa Kallergi - Athena, 10+ guests

14位
6間臥室
8張床
7間浴室
14位
6間臥室
8張床
7間浴室
房源摘要
游泳池這是此地區少數幾個提供此設備與服務的房源。

Villa Athena Kallergi in the heart of the Cretan medieval village of Loutra. Built along the lines of a Venetian Mansion it is a villa of many doors. The first of which is the old stone archway leading into the flower festooned courtyard and pool.

設備與服務

廚房
無線網路
游泳池
有線電視
洗衣機
室內壁爐

床位安排

臥室1
1張雙人床
臥室2
1張雙人床
臥室3
2張單人床
臥室4
1張雙人床、1張嬰兒床
臥室5
1張雙人床
臥室6
1張雙人床、1張沙發床

《房屋守則》

不允許舉辦聚會和活動
入住時間是15:00後
10:00前退房

無障礙設施

通往房源入口的通道寬敞
入口步道光線充足

可訂狀態

5則評價

準確性
溝通
乾淨程度
位置
入住
性價比
Mandy的用戶個人資料
Mandy
2017年8月
What a gem. Villa Athena is the perfect haven to relax and recharge. There are so many beautiful spaces to enjoy and move between - in sun, in shade, to eat, drink, swim, read, chat or play fiercly competitive backgammon tournaments...that we didn't even go out for 2 days! But wh…
Rivka的用戶個人資料
Rivka
2017年7月
the house has a big potential and the location is perfect but and this is the most important thing the owner didn't show up while check in ,he sent some one who doesn't speak English at all 3G and 4 G coverage is very poor, so we were expecting to get a decent wifi which was …
Dimitrios的用戶個人資料
來自Dimitrios的回覆:
The best and most objective response to the particular review is offered by all past reviews of Villa Athenas's guests. We rank very high in terms of the value for money offered. Will stand at one point only, enough to illustrate who is responsible. The customer upon his arrival realized that he had booked the wrong villa, on his own fault. He booked villa Athena but finally realised he wanted Villa Nefeli, although the two houses are referenced in a clear, separate, page on Airbnb. To our astonishment, upon arrival, the customer expressed the request to use the other Villa as well, which was of course booked by other clients and in any case was not part of his reservation. As hospitality professionals, we passed through this negative surprise and kindly replied that it is not possible. He blamed us for not giving free access to the other villa and implied that the rest of his holiday will be full of criticis To our surprise, the customer adopted a negative attitude and made various requests on a daily basis, even if he had not paid for the presence of staff on-site. The negative review he provided was expected, but we did no less than offer him the same quality service we provide to all our previous guests, the experience of which i invite you to read below. Unfortunately this tenant tried too hard to have a bad time and this has nothing to do with our Villa or the provided services. It is noteworthy that 1/ we offered for free to the tenant food and local products of value 200 euros. Maybe the 3G was too poor to send a thank you note; 2/ the plumber we sent at once upon notification only noticed "few drops" of water and no "leak". Moreover, even if the tenant required the immediate intervention of a plumber, that we sent at once, he later changed his mind in order to block access to the property when the plumber was there, demanding that the plumber comes when they are not there. I guess this is enough to assess the magnitude of the problem and the tenant's attitude. In reference to the wi-fi, it is reminded that the property is set at a village and the same kind of coverage is typical to all villages. The tenant was aware that if he wanted extra connection (3G), he could have bought this service from a local communication shop. In conclusion, we are sorry for this defamatory, because not based on facts, review from a customer that overall caused us loss. We are sorry he spoiled his holiday, but in any case he got more than he paid for and certainly more than a customer in good faith would legitimately expect.
2017年7月
Ross的用戶個人資料
Ross
2016年8月
We were met at the villa by Kosta, Dimitrios' father, who walked us around the villa. It is an amazing space, with 6 very different bedrooms, but all beautifully decorated, lots of outdoor spaces, and some wonderful views towards the hills and to the coast. This is a really spe…
Nishant的用戶個人資料
Nishant
2014年7月
What else can we say but AMAZING! Dimitrios, his father and mother, are all some of the most hospitable people we met. When we arrived at the Villa, they provided us with fresh food, fruits, wine, and even cooked a traditional lunch for our entire family (10 people). From before …
Dimitrios的用戶個人資料
來自Dimitrios的回覆:
We honestly have no words to thank you more for your words and comments on your stay ! We hope to host you again in the future and wish you all the best until then !
2014年7月
Zdravka的用戶個人資料
Zdravka
2014年5月
We had a great stay in Villa Athena. It's very charming, comfortable and tastefully decorated. It definitely contributed to our amazing holiday in Crete! The location is very convenient - situated in a quiet village and in the same time close to the seaside, Rethymno and other sm…
Dimitrios的用戶個人資料
來自Dimitrios的回覆:
We really appreciate your kindness and want to thank you for staying with us . You treated villa Athena as your own house and took very good care of it although your time schedule was tight . We hope to see you again in the future on one of your journeys. Thank you very much it was a pleasure hosting you.
2014年5月

該房東的其他房源收到了2則評價。

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房東:Dimitrios

希臘於2010年5月加入成為會員
Dimitrios的用戶個人資料
8則評價
已驗證
Hi! My name is Dimitrios, My Father and I along with my Mother and Brother have been renting our two luxury villas out to worldwide holidaymakers for the last 15 years. The two villas are located actually next to each other which were formally 5 medieval houses of the village o…
語言: Deutsch、English、Français、Ελληνικά
回覆率: 100%
回覆時間: 1小時內
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