Studio apartment with sea view balcony and Swimming pool.
Direct access to the beach.
Would not recommend to stay at the apartment. The block is very old and run down. The ameneties are older than they appear and the place was not adequately cleaned when my friend and I were there. We left after one night as the ‘Beds’ are extremely uncomfortably. First time I’ve …
To the consideration of the readers: Sally used the apartment to its fullest, did not rapport abnormal situations during her stay, and requested refund, which was denied by Airbnb (not by myself). When received a message from AIBNB alerting to a public comment sent me two days after completing her stay, the following mail: Hi Estella, Sorry I have not been in touch sooner but I have been without internet. I have not done a review of your apartment yet because I wanted to let you know that we left only after one night because we felt the place was not up to standard. It was not particularly clean - the bathroom smelt moldy and the beds were extremely uncomfortable. We had to make a quick decision to leave in order to secure another accommodation for the night. I am not requesting a refund as I know we left without saying anything to you but I thought you should know how we found the place because it was definitely not up to the standard we expected and my review will reflect that. Regards, Sally Oct 30, 2018 Sent from a mobile device Believing that something abnormal could have happened, being I a host since 2014, in good faith, I replied the following: I Sally. Good night. I'm sorry for what happened in my apartment in Albufeira. I can tell you that the description you gave me, never happened. Tomorrow I will talk to house keeper to find out what happened. I make a point of giving you back the full amount you paid to Airbnb. I will send you a message later with the explanation. I repeat my apologies. I wish you all the best. Estela Oct 30, 2018 As promised, I questioned the house keeper, who informed me that such information was false at all. On the contrary, the guests had left the apartment inappropriately dirty and sloppy. In this circumstance I sent to Sally an email that I display: HI Sally Sorry for the delay in replying, but I've been out of the country. As I promised, I contacted House Keeper to know what would happen to such great dissatisfaction on your part: I was made aware that the studio was used to its fullest, including the use of the washing machine, detergents, and shampoos. The drying rack was let in the middle of the living room. Towels were used for three guests. The apartment was properly cleaned. In fact, I do not understand what you mean when you refer to the beds "they were extremely uncomfortable", because the beds are new (September 2018). Since then, the studio has always been busy and with excellent feedback from guests! I must tell you that House Keeper has been cooperating with me for five years, and no one ever complained that the apartment was not properly cleaned. I'm sorry that the space did not meet your high expectations and I wish you good luck in the next choices. All the best Estela Last Thursday at 18:23 I leave to the consideration of the readers. Sally used the apartment to its fullest, did not rapport abnormal situations during her stay, and requested refund, which was denied by Airbnb (not by myself). I only give a negative evaluation in extreme cases. To note that, in accordance with the rules of the AIBNB, it must immediately report the abnormal situation it finds when it checks in. If this had happened, the house keeper would have immediately corrected the allegedly abnormal situation. Estela