Imagine your little pocket of paradise: a beautifully remodelled efficiency condo with beach access, rooftop and beach level pools, walk to best restaurants. Coronado Bay is a highly sought building and Coronado's only beachfront vacation rental.
We spent 6 nights at True Beachfront Condo over the Christmas holiday. The unit is nice with a great view of the beach and nice balcony on which to enjoy the view. The condo is in the largest high-rise in the area and seems to be occupied mostly by expats from various countries. …
Dear Arelene, thank you for the feedback. We strive to provide customer service that enables you to enjoy your holiday to the fullest. I apologize that you felt the response time was not adequate. My property manager assured me of her prompt response to each call so I will look into that further, as this is not reflective of our normal service and response time . As mentioned, we work hard to provide superior customer service which also includes response time. Regarding the AC, we were not aware of an issue beforehand, as previous guests relayed all was great. The appointment had been booked weeks prior for its quarterly routine maintenance. When made aware it was not cooling as well as usual, a call was made to the technician for urgent response, due to holidays, we could not retain his services quickly, nor the other technicians we contacted. The ceiling fan in the unit also provides secondary cool air. As a team, my property manager Jen and I tried to find you another condo to relocate to, but everything was booked. Finally, we had a major upgrade, larger condo for you, but at that point, you were satisfied with the maintenance and all was well, for that we were very happy. Really glad you enjoyed all the benefits of the condo and location and we hope you will visit us again in the future (pleased to offer you a discount ) so you can experience the way our properties are normally maintained and functional. Warm regards, Sarah
Hi World! It's Panama Sarah, a high spirited Canadian, living in Panama for 13 years, and I LOVE hosting fellow travelers from all over the globe! In fact, it's my second favourite thing to do.. that is, after traveling the globe myself (and I use airbnb exclusively for my so…