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整套公寓

BEACH SIDE STUDIO NEAR DOWTOWN

Robert的用戶個人資料
Robert

BEACH SIDE STUDIO NEAR DOWTOWN

5位
套房公寓
3張床
1間浴室
5位
套房公寓
3張床
1間浴室

THIS BEACH SIDE STUDIO IS 5 MINUTES TO DOWTOWN COCO

設備與服務

空調設備
有線電視
乾衣機
生活必需品
電視
洗衣機

《房屋守則》

入住時間是14:00後
12:00前退房

可訂狀態

3則評價

準確性
溝通
乾淨程度
位置
入住
性價比
Carolina的用戶個人資料
Carolina
2017年4月
Very bad attention. We had no towels, we had to go and buy toilet paper since we had no service at all and we were charged for that. No one cleaned our room and we had to stay with our garbage during our stay. Bathroom sink never worked it was full of hairs and we had to wash our…
Robert的用戶個人資料
來自Robert的回覆:
We thank all guests for writing truthful reviews and appreciate the opportunity to respond to guests that have had a negative experience. In order to help future guests to have a positive experience we try to make suggestions that will benefit them . 1/The room was perfectly cleaned by professional maids upon these guests arrival .I inspected the unit prior to their arrival and all was in place and in order . There is no room service or late night deliveries of paper products , soaps or shampoos. I think these guests expected daily room service that is available upon request at guests expense .The room was left by them filthy and food was left on the table and they lost the keys . They should have asked and paid for room service in order to keep the place clEan or there is a broom ,mop ,dust pan , cleaning products and additional trash bags in the unit . Most guest clean up after themselves very nicely and normally there is no issues with lost keys and poorly kept beachside studios . 2/ There are trash receptacles at every complex for recycling and trash . These guests must not have had any communication with other guests or the onsite management there . They also did not call or email me on AIRBNB . My response rate is very high and my phone is on from 6 am to 9 pm .We also have a full maid staff daily . 3/The sink di run slowly and the guests were informed of this during their orientation . 4/All ac units have controls and turning off the a/c is an easy option .
2017年4月
Lili Y Luis的用戶個人資料
Lili Y Luis
2017年4月
Muchas gracias, todo estuvo muy bien! Disfrutamos mucho el lugar y la piscina, todo muy lindo!
Roberto的用戶個人資料
Roberto
2017年6月
Great place to stay in. Everyone is so nice
Robert的用戶個人資料
來自Robert的回覆:
Thank you , Roberto for the positive review . We were quite busy during the IronMan Triathlon race and I did not get to meet you . My staff said that you were a very polite man and the mangement there said you were respectful and got along well with the other tenants and owners in the complex . I really appreciate when a guest can govern themselves as you did and even though the complex was at full capacity all went well there . Sincerely Robert
2017年6月

該房東的其他房源收到了318則評價。

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房東:Robert

瓜納卡斯特, 哥斯大黎加於2010年4月加入成為會員
Robert的用戶個人資料
324則評價
已驗證
I live in Costa Rica and like to visit other hosts in different countries . I meet with my family who take cruise ships to large ports . When my family arrives at any port I will be contacting other Airbnb hosts to enjoy your area a day or two .. I love watching wildlife ,…
語言: English、Español
回覆率: 90%
回覆時間: 1天內
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