Sorry Phillip, I already apologized of the double booking occurance of one of our frequent travelers and was offering you to either cancel or the next option would be to consider this basement ensutie and you said it was all good. Sorry that my room isn't good enough to fit 3 people with 1 wheelchair and medical equipment for your family member as we weren't expected to have such procedures performed in our place. I would have advised the room would be too crowded for the extra large medical equipment on top of 3 people. Pictures and descriptions clearly stated the sizes of the room and the third person would be either sleeping on the flooring futon, and we already gave you a bunk bed for the free upgrade. I would strongly recommend you booking a larger hotel on your next visits because of the space required for the medical equipment you bring along.