略過以前往內容
Pitti Luxury Apartment Florence: Magnificent Living Room with original XVII frescoesPitti Luxury Apartment Florence: Corridor between the kitchen and the Sauna
儲存此房源。
整套公寓

Pitti Luxury with infra-red Sauna!

Donatella的用戶個人資料
Donatella

Pitti Luxury with infra-red Sauna!

12位
4間臥室
0張床
4.5間衛浴
12位
4間臥室
0張床
4.5間衛浴
房源摘要
Donatella是超讚房東超讚房東是經驗豐富、評價超高的房東,致力為房客提供最棒的住宿體驗。
按摩浴池這是此地區少數幾個提供此設備與服務的房源。

Welcome to our luxury home, a contemporary-styled, sophisticated 4 bed flat in a Renaissance-era setting that offers guests the perfect blend of old and new. There is taste and elegance in every detail that combines contemporary design and style, alongside the structure's original Renaissance features. Nestled in the heart of Florence’s Oltrarno quarter it is located just a stone’s throw from the Ponte Vecchio and lively streets dotted with shops, bars, restaurants, and artisan workshops.

設備與服務

電梯
按摩浴池
廚房
乾衣機
無線網路
衣架

床型資訊

臥室1
1張加大雙人床
臥室2
1張標準雙人床、2張沙發床
臥室3
1張標準雙人床
臥室4
1張加大雙人床
共用空間
2張沙發床

《房屋守則》

禁止吸煙
不允許攜帶寵物
不允許舉辦聚會和活動
入住時間為16:00 - 20:00
10:00前退房

無障礙設施

通往臥室的通道無階梯
通往床鋪的通道寬敞無障礙

可訂狀態

55則評價

準確性
溝通
乾淨程度
位置
入住
性價比
Jae的用戶個人資料
Jae
2016年9月
Communication was frequent and all questions answered. The location was fantastic, within walking distance of all the prime spots in Florence. Most importantly, the apartment was clean, comfortable and exactly as described. I would fully recommend for a family or friends trip!
Donatella的用戶個人資料
來自Donatella的回覆:
Jae, it was wonderful to meet you and your family. You were so precise communicating all your arrival details and then on Check Out, you left the apartment spotless and immaculate! We are all so glad that you enjoyed your time at the apartment. It was a true pleasure hosting you and your family and the team at Pitti look forward to hearing from you again if you ever come back to Florence ! Grazie mille, Anna & Donatella.
2016年9月
Miles的用戶個人資料
Miles
2018年9月
The place is in a great location and has a lot of space for a large group. The pictures must have been taken right after the place was remodeled because it is showing signs of wear and tear. We had a leaking air conditioning unit in one of the rooms that was pooling water in th…
Donatella的用戶個人資料
來自Donatella的回覆:
Hi Miles, thank you so much for taking the time to share your comments with the Airbnb community. However, we feel it also necessary to inform the community that your review is a little unfair and does not accurately present the truth about your stay at our home, Pitti 22. We are writing this statement for the following reasons: 1) We are confident when we state that there is no evident wear and tear. The apartment is still as beautiful as in the photos with the exception for a few minor scratches and marks on some of the walls (mainly suitcases is the cause of this). Maintenance and repairs are carried out frequently and our team of cleaners highlights every week any areas that need attention to. We always endeavour to offer a truly luxury apartment as is represented in the photos and which is indeed what is offered to our guests. All of our past guests always praise the apartment for its cleanliness and the quality of the accommodation on offer in all aspects. 2) If the air conditioning unit had leaked why did Miles, (our guest) not report it to anyone? We received several messages from Miles personally over the course of his stay but in none of these was it mentioned anything about the AC leaking. If we had been notified about this we would have aimed to have resolved it immediately. 3) With regards to the additional monies for extra cleaning, this is indeed true but our guest has decided to not provide any additional information to our Airbnb readers about the circumstances over the request for this extra charge! An extra charge of 60 Euro was requested, to which Miles consented to and accepted in writing. In fact, the day he and his group left, we received a message from him in person stating: "We have already left the place and it will require some extra cleaning. We understand if you need to request an additional fee for the cleanup." The client is therefore admitting that the apartment had not been left in the proper state. The extra charge was due to the fact that upon check out, the apartment had indeed been left in a terrible state of uncleanliness and disorder. The terms and conditions of this Airbnb rental indicate that an extra charge of 20 Euro per hour will be due for any extra hours of cleaning if the property is left very untidy and very dirty. Upon check out, we found the apartment to be in a very bad state. Unfortunately we are unable to post photographs of the apartment as it was found upon check out as evidence of our statement. Our guest admits personally to not having left the apartment as he should have, and having consented of his own will to pay the additional amount due, we are therefore a little taken aback as to why our guest makes reference to the additional money as if it was something unfair that he was asked to pay? Upon check out we also found that the guests had not closed the door of the apartment. It was found wide open so that anyone in the building could have entered. We wonder why our guest did not mention this in their review? Overall, Miles has given us a just a three star review - we find this a little harsh and unfair considering to what lengths we went to help him and his group arrange his stay before their arrival not to mention what we did during the client’s stay! It is indeed such a shame that Miles did not think of mentioning the following when compiling his review for us: the continual email assistance and telephone support offered to him with an immediate response rate, to assist him and his group organise their stay with us and working out all kinds of details and logistics. We also helped him arrange the services of a private chef to organise breakfast and a light lunch one day - he was thrilled to bits with how the service went! Not to mention continual support throughout his stay with an immediate response rate! Our perfectly English speaking check in person arrived ahead of the meeting time and was at the client’s full disposal to offer all the advice and information they could have wanted. Just 2 stars out of 5 for communication and 3 for check in is a little harsh perhaps! We have no fear! Dear readers, we kindly invite you to browse through our other 50+ 5 star reviews which give a more accurate description of what the property is like and what kind of service we offer our guests. Not all clients are the same or can have the same opinion on everything but the quality and service offered at this property will always endeavour to be the best it can be. Our mission is to offer a true home away from home experience in Florence – and it all starts here at Piazza Pitti 22! Don’t miss out!!
2018年9月
Nasim的用戶個人資料
Nasim
2018年9月
The apartment is absolutely lovely! We were thrilled to have found such a comfortable and nice space that accommodated our group of 10. Each room was wonderful and very clean. We LOVED the kitchen! It was where our family gathered every morning and at night. The apartment has all…
Donatella的用戶個人資料
來自Donatella的回覆:
Dear Nasim, thank you so much your amazing review. It was such a pleasure looking after you and your group. We are so happy to read all of your kind words. We do sincerely hope to see you again again and we look forward to hosting you back at Pitti if you come back to Florence! Kindest regards, Donatella, Anna & The Team
2018年9月
Xiaojuan的用戶個人資料
Xiaojuan
2018年8月
very nice (Website hidden by Airbnb) nice location
Donatella的用戶個人資料
來自Donatella的回覆:
Dear Xiaojuan, thank you so much your review. We do sincerely hope to see you again again and we look forward to hosting you back at Pitti! Kindest regards, Donatella & The Team
2018年8月
Melissa的用戶個人資料
Melissa
2018年8月
My family and I stayed here at the beginning of August. We were a party of 8. The apartment was beautiful, extremely clean and the AC worked great. It is in a perfect location right across from the Pitti Palace. We grabbed breakfast every morning from a cafe that was steps fr…
Donatella的用戶個人資料
來自Donatella的回覆:
Dear Melissa thank you so much for writing such a lovely review of your stay at Piazza Pitti 22! We are so glad that you enjoyed your time in Florence and we look forward to hosting you back at Pitti! Kindest regards, Donatella & The Team
2018年8月
Tref的用戶個人資料
Tref
2018年8月
This place is terrific. You will have everything you need. The AC works very well throughout the entire place. They offered to connect us with a private chef, Monica. This was the best meal we had during our 6 night stay. You can always get ahold of them.
Donatella的用戶個人資料
來自Donatella的回覆:
Dear Tref, thank you so much for taking the time and for writing such a lovely review of your stay at Piazza Pitti 22! We are so glad that you enjoyed the special dinner prepared by Monica, the private chef we can recommend. We do sincerely hope to see you again again and we look forward to hosting you back at Pitti! Kindest regards, Donatella & The Team
2018年8月
Kevin的用戶個人資料
Kevin
2018年7月
Beautiful apartment in one of the best locations in Florence. Properly air conditioned and quiet.
Donatella的用戶個人資料
來自Donatella的回覆:
Thank you for your lovely review of your stay in Piazza Pitti 22! Hope to see you again soon!
2018年7月

房東:Donatella

佛羅倫斯, 義大利於2014年6月加入成為會員
Donatella的用戶個人資料
60則評價
2則推薦
已驗證
Donatella是超讚房東超讚房東是一群評價極高,並致力於提供完美住宿體驗給房客的資深房東。
語言: English、Italiano
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入住

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退房
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