The overall experience of staying here was honestly disappointing and frustrating. 1. We asked to use heater because it was cold for old parents but she was very unhappy about it and after all it did not work well. 2. Couldn’t find washing machine in the place so asked for help but she didn’t explain well, we had to just give up 3. After some of us took shower suddenly hot water was not working. When I sent a message, she replied ‘We have a 300 liter hot water tank. Usually 10 people can fit in it. It gets hot at night. If you don’t have any more hot water, you must have used a lot of water to wash because you are only 7 years old. You have to wait until tomorrow morning for hot water to come back.’ If there was a hot water restriction, shouldn’t you have mentioned it in advance? My parents almost caught a cold in the cold water while showering. She could have just answered the simple fact, but instead she chose to insult us. Maybe being asian family made her act this way? I hope not.
