為旅程做好準備
Before you arrive
Need to find your reservation, print the details so you know where you’re going, share your trip plans with people traveling with you (quick tip: add them as co-travelers first)? Head to Trips for all-things pre-arrival.
Printing your reservation details
How to print and save your reservation confirmation.
Finding your reservation info
Learn where to find your reservation details in your account.
Share trip details with other guests
How to invite your guests to be co-travelers and share itinerary details.
Addressing pre-jitters
While we hope things go smoothly, let’s prepare just in case. If you can’t find your listing online, don’t fret—Hosts can hide their listing at any time from search results. If you have a confirmed reservation, your reservation is still active. If you arrive and something is wrong at check-in (perhaps the kitchen isn’t clean), message your Host on the app so they can help you take care of it as soon as possible. If you still need help, you can always let us know.
If you can’t find the place you booked on the site
What to do if you have a confirmed reservation and the listing doesn’t show up in search results.
If something is wrong at check-in
What to do and who to contact if there’s an issue when you arrive.
What to do if the place you’re staying in isn’t clean at check-in
How to reach out to your Host for help when your listing isn’t as expected.
相關文章
- 旅人
列印訂單詳情
你可以在訂單詳情中找到列印或儲存至PDF的選項。 - 體驗策劃人
如何為體驗建立排定訊息並自動發送給旅人?
了解如何排定訊息並自動發送給旅人,從而節省你身為體驗策劃人的時間。系統根據已確認的體驗訂單、體驗活動開始及結束時間等因素自動發送訊息 計劃下次旅程
準備好計劃下個旅程了嗎?讓我們尋找符合你需要的住宿吧。